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Where to meet your guide

Your tour departs near the front of the building labelled FARMACIA, located in the small piazza approximately 5 to 7 minutes from the cruise ship tender pier. The address is Piazza della Libertà, 2, 16034 Portofino GE, Italy. The local representative will be waiting near the front of the FARMACIA, holding a sign that reads PAPILLON SERVICE.

FARMACIA
Piazza della Libertà, 2
16034 Portofino GE, Italy
FARMACIA meeting point for Portofino shore excursion guests
Meeting point near FARMACIA on Piazza della Libertà
Walking route from Portofino tender pier to FARMACIA meeting point
Pedestrian route from the tender pier to the meeting point

Walking directions from the tender pier

Upon arrival at the tender pier, walk away from the water along the pedestrian-only stone-paved street. Starting from Molo Traghetti, turn right onto Molo Umberto I. Cross Piazza Martiri dell'Olivetta and continue straight along Via Roma until you reach Piazza della Libertà. The FARMACIA is at the far north end of the piazza on the left-hand side. The walk is mostly flat and straightforward, approximately 300 metres / 985 feet, and usually takes about 5 to 7 minutes.

Portofino is a tender port — read our tender information guide before port day. Most cruise ships do not dock directly in Portofino due to the small size of the harbour. Instead, ships anchor offshore and passengers are transported into the village using tender boats. The tender ride itself offers fantastic views of the Italian Riviera coastline and the colourful Portofino harbour as you arrive.

How long the walk takes

The walk from the tender pier to FARMACIA is 5–7 minute walk from the tender pier (approximately 300 metres) (approximately 300 metres / 985 feet). Most guests complete it in about 5 to 7 minutes on the flat, pedestrian-only route through the village.

What sign to look for

Your local representative waits near the front of FARMACIA, holding a sign that reads PAPILLON SERVICE. Aim to arrive 10 minutes before departure and use an early tender where appropriate.

Which tender should I take?

Aim to arrive 10 minutes before departure and use an early tender where appropriate. Take one of the earliest available tenders where appropriate so you have time to walk to FARMACIA and meet your guide before the scheduled tour departure. Tender boats arrive in Portofino village, near the harbour

If your tender is delayed, see what to do if your tender is late.

What if I arrive early?

Head to FARMACIA on Piazza della Libertà and wait near the front of the building. Aim to arrive 10 minutes before departure and use an early tender where appropriate. If you cannot see your guide, call the number on your booking confirmation — do not wander far from the meeting area.

What if my tender is delayed?

Contact your guide immediately using the number on your booking confirmation. Tender delays happen in Portofino — operators may wait briefly but cannot hold indefinitely when ship schedules are tight.

Tour logistics at a glance

Santa Margherita Ligure waterfront on a Portofino shore excursion
Camogli fishing village visited from Portofino cruise port
Small-group shore excursion van for Portofino, Santa Margherita and Camogli

Meeting point FAQ

Common questions about finding your guide after tendering ashore. For general Portofino cruise planning, see our FAQ or use the cruise planner.

Book the Small Group Santa Margherita, Camogli & Portofino tour

Meeting point and departure time are confirmed after we check your ship schedule.

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Frequently asked questions

Where exactly do I meet my guide?
Your tour departs near the front of the building labelled FARMACIA, located in the small piazza approximately 5 to 7 minutes from the cruise ship tender pier. The address is Piazza della Libertà, 2, 16034 Portofino GE, Italy. The local representative will be waiting near the front of the FARMACIA, holding a sign that reads PAPILLON SERVICE.
How long is the walk from the tender pier?
5–7 minute walk from the tender pier (approximately 300 metres) (approximately 300 metres / 985 feet). Upon arrival at the tender pier, walk away from the water along the pedestrian-only stone-paved street. Starting from Molo Traghetti, turn right onto Molo Umberto I. Cross Piazza Martiri dell'Olivetta and continue straight along Via Roma until you reach Piazza della Libertà. The FARMACIA is at the far north end of the piazza on the left-hand side. The walk is mostly flat and straightforward, approximately 300 metres / 985 feet, and usually takes about 5 to 7 minutes.
What sign should I look for?
Look for your local representative near the front of FARMACIA on Piazza della Libertà, holding a sign that reads PAPILLON SERVICE.
Which tender should I take?
Aim to arrive 10 minutes before departure and use an early tender where appropriate. Take one of the earliest available tenders where appropriate so you have time to walk to Farmacia and meet your guide before the scheduled tour departure.
What if I arrive early?
Head to Piazza della Libertà, 2, 16034 Portofino GE, Italy and wait near the front of FARMACIA. Aim to arrive 10 minutes before departure and use an early tender where appropriate. If you cannot see your guide, call the number on your booking confirmation.
What if my tender is delayed?
Contact your guide immediately using the number on your booking confirmation. Tender delays happen in Portofino — operators may wait briefly but cannot hold indefinitely when ship schedules are tight.

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